narelle.com.au
Jewellery by Narelle
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Customer Service

Ordering:
Add items to your cart by clicking the "Buy Now" button next to item/s, then proceed to check-out for payment.
or
Contact me and I will post/email you an order form.
Print it out, fill it in and send with payment to:
P.O Box 331
Patterson Lakes
Victoria 3197

 

Payments:
* Paypal
* Cheque or Money Orders
* Direct Deposit
(please choose 'cheque or money order' in the drop down menu & you will then be given bank details for Direct Deposit)

Note:  ~ Items will NOT be sent until payments have cleared.
          ~ Paypal is the only payment option for International shoppers.

        

Packaging:
All items are sent in custom packaging, carefully wrapped and gift-ready.



Delivery Costs & Time:
Regular Post           -
$ 4.55  Up to 3 business days.
Registered              - $ 7.50  Up to 3 business days. (signature required)
Express                   -
$ 8.40  One business day.
Express Platinum -
$12.30  One business day.
(signature required)
International         - $11.35  Up to 15 business day in most countries.

 

Returns:
I take great pride in the high standard and quality of my craftsmanship, therefore I will gladly take returns if sent back within 14 days in their original, unused state.
Please email me prior to returning items for an authorization code.
Shipping charges are not refundable.

**Please note: Custom orders cannot be returned.